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| Conditions of Use |
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Scalerules including it’s subsidiaries and affiliates provides the information and goods contained
on this website to visitors and shoppers subject to these terms and conditions, privacy policy
and any other relevant terms and conditions, policies and notices which may be applicable to a
specific section of this website. Use of this website means you agree to be bound by them.
Please check them regularly as they will be updated as necessary. All previous versions will
be superseded by the current version.
General Information On This Website
Whilst every effort is made by scalerules to update the information, prices stock levels and
information about goods on this website scalerules nor any of it’s suppliers, content providers
or staff make any representations or warranties, whether express, implied in law or residual as
to the accuracy, completeness or reliability of information, including but not limited to any
information supplied to us by a third party or supplier and shall not be bound by or held liable
for errors or omissions in any information, links or product information contained on this website.
Viruses
Although scalerules has taken every precaution we cannot guarantee that the site will not be
virus free or that our host server will be virus free. It is up to you as an internet user to
make sure you have all anti virus and firewall programmes installed and updated.
Copyright & Trademarks
The marks, names, logos, service marks, images and information about items is used with the
permission of our suppliers or we have the rights to use it. Nothing contained on this website
should be construed as granting any license or right to use without the prior consent of scalerules.
Alterations
Scalerules reserve the right at any time to change, remove or discontinue without notice any
goods, aspect or feature of this site including the site itself.
External Links
Where outside links are given these are for your information and scalerules will not be held liable
for their content or for any injury personal or otherwise connected with them. These are used at
your own risk.
ORDERING & PAYMENT
Your Online Shopping Experience
Scalerules wish this to be an easy and pleasant experience for you and to that end we have done
everything possible to ensure accuracy in all information, prices and stock levels, but errors
can occur. We have tried to answer any questions or queries regarding these issues below.
Errors In Prices
If we notice an error in the price of an item on your order we will notify you and ask you
to confirm whether you still want it at the correct price or to cancel the order. If we do
not manage to contact you we will cancel the order and fully refund any money paid.
Out Of Stock
If we have an item Out Of Stock on your order we will notify you of all options. If we are
unable to get in contact unless the item is due in within a few days we will cancel the
order and refund any money paid.
Photographs
All photographs show up differently on all computers depending on monitor or graphics card and
how these photos were taken. If you wish to check colours or any other information please email
us and we will try and clarify any queries.
Payment
We accept payment through our agent Paypal via most major credit/debit cards in GBP pounds
sterling. The security of your payment is handled by them under their terms and conditions.If
this is a problem please contact us at:scalerules@ntlworld.com
Currency
All payments are to be made in GBP pounds sterling this will be calculated by our agents Paypal
at the time of your payment taking into account the exchange rate at that time.
Carriage charges
This is detailed on the Postage & Packing page and will be added to your invoice automatically
taking into account country and weight.
Import Duty
If the destination country charges import duty this is your responsibility. This cost has not been
included in either the price of your goods or on your invoice.
Money Back Guarantee
We want all our customers to be satisfied with their purchase/s so please notify us within 48
hours of receipt with details of the problem and we will do our best to rectify it.
We also offer a money back guarantee on return of the item/s. Please notify us of your intension at:
scalerules@ntlworld.com before returning any item/s.
Please read the conditions of returns below:-
1. All item/s must be returned in it’s original condition and in it’s original Packaging
2. All packaging must be in it’s original condition.
3. A copy of the original packing slip.
4. Your name, address, and order number
5. The reason for return.
6. Please make sure all pieces of the item/s are returned, as a full refund will not be given on part
items.
7. Please state whether replacement or refund is required
Refunds
If you have requested a refund. The original cost of the item plus the original carriage costs
will be refunded via your original payment method (e.g.Paypal) The cost of returning the item to
us is to be met by you the customer.
Shortages Or Errors
Although all orders are checked prior to packing we are not infallible and errors although rare
can happen.
If an item is missing from your order. Please contact us at:scalerules@ntlworld.com within 48
hours. We can then check whether the item was sent seperately or send the item out by return at our expence.
If an item was sent in error. Please do not open the manufacturers packaging. Please email us at:
scalerules@ntlworld.com to advice us of the problem before returning and then follow the
instructions below.
Please read the conditions of returns below:-
1. All item/s must be returned in it’s original condition and in it’s original Packaging
2. All packaging must be in it’s original condition.
3. A copy of the original packing slip.
4. Your name, address, and order number.
5. The reason for return.
6. Please make sure all pieces of the item is returned, as a full refund will not be given on part
items.
Conflicts
Where any conflict or contradiction appears between the provision of these website terms and
conditions and any other relevant terms and conditions, policy or notices, which relate specifically
to a particular section of the website the terms and conditions, policies and notices of the
particular section shall prevail unless Scalerules deems otherwise.
Aplicable Law
Any relevant terms and conditions shall be governed according to the laws of the United Kingdom.
Comments Or Questions
If you have any questions, comments or concerns arising from this website, the privacy policy or
any other relevant terms and conditions, policies and notices or the way we handle your order or
any personal information, please contact us at:scalerules@ntlworld.com
How To Contact Us
We can be contacted by email at:scalerules@ntlworld.com or by telephone at 01273 888130 or by post at :
Scalerules
2 Rowan Avenue
Hove
Sussex
BN3 7JG
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